posted by: Mark Cortner
I had the opportunity to interact with a broad spectrum of enterprises this week at Burton Group’s Catalyst Conference North America held this past week in San Diego, CA. The majority of my conversations with attendees focused on the topic of UC. I found that many of the discussions were in step with the types of conversations that I frequently with clients related to this subject: what are other enterprises planning and currently implementing to support UC and how should a business navigate the evolving competitive landscape fo UC solutions?
I was also interested to hear how a number of enterprises were giving strong consideration to pursuing approaches to UC that challenge the status quo – specifically the use of software or unified clients to replace the use of wired IP handsets and the interest in cloud-based UC services that can be used to augment (or replace) the premises-based systems and platforms positioned by the major vendors. I don’t predict a rapid shift to ether of these approaches but I believe it’s important to recognize that enterprises are wary that UC is “old wine in new bottles” and as a result may be more open to adopting a less traditional view toward endpoint strategies and service delivery models while transforming their communications and collaboration environments.
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